Privacy Policy | Uprise Analytics

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Uprise Analytics ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy explains what information we collect, how we use it, and your rights as a data subject.

1. Who We Are

Uprise Analytics is a data analytics consulting business based in Johannesburg, Gauteng, South Africa. We provide Power BI dashboards, business intelligence reporting, and data analytics services to SMEs across Johannesburg and Gauteng.

Contact: info@upriseanalytics.co.za
Phone: 062 131 7657
Website: www.upriseanalytics.co.za

2. Information We Collect

We collect two types of information:

a) Information you provide directly — when you submit our contact form:

Your name
Your email address
Your phone number
Your company name
Your message

b) Information collected automatically — when you visit our website:

Pages visited and time spent on each page
General geographic location (country/city level)
Device type, browser, and operating system
How you arrived at our website (e.g. Google search, direct)

This automatic information is collected via Google Analytics 4 using cookies.

3. How We Use Your Information

We use your information only for the following purposes:

To respond to your enquiry or consultation request
To understand how visitors use our website so we can improve it
To measure the effectiveness of our online presence

We do not use your information for automated decision-making or profiling.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We use the following third-party services:

Web3Forms — processes contact form submissions and delivers them to us by email. View their privacy policy at web3forms.com/privacy.
Google Analytics 4 — collects anonymous website usage data. View Google's privacy policy at policies.google.com/privacy.
Vercel — hosts our website. View their privacy policy at vercel.com/legal/privacy-policy.

5. Cookies

Our website uses cookies — small text files stored on your device — to understand how visitors use our site. We use Google Analytics 4, which places cookies to collect anonymous usage data such as pages visited, session duration, and general location.

When you first visit our website, you will be asked to accept or decline cookies. If you decline, the banner will be dismissed and your preference saved. You can also disable cookies at any time through your browser settings.

No personally identifiable information is included in cookies.

6. Data Retention

Contact form submissions are retained in our email inbox for as long as is necessary to respond to your enquiry and maintain a business relationship with you. Google Analytics data is retained for 14 months by default, after which it is automatically deleted.

7. Your Rights Under POPIA

As a data subject, you have the right to:

Access — request a copy of the personal information we hold about you
Correction — request that we correct inaccurate or incomplete information
Deletion — request that we delete your personal information
Objection — object to the processing of your personal information
Complaint — lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za

To exercise any of these rights, contact us at info@upriseanalytics.co.za.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website is served over HTTPS (encrypted connection) at all times.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@upriseanalytics.co.za
Phone: 062 131 7657
Or use the contact form on our website